Terms of Use
Welcome to Kaminoko
These Terms of Use govern your access to and use of our website and your purchase of products through our online store.
By accessing our website or placing an order, you agree to these Terms of Use.
If you do not agree with these terms, please do not use our website.
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1. ABOUT US
This website is operated by:
[LEGAL COMPANY NAME]
[JAPANESE CORPORATE NAME, IF APPLICABLE]
[REGISTERED ADDRESS]
Japan
Business Registration / Corporate Number: [NUMBER]
Email: [EMAIL]
Additional information required under the Japanese Act on Specified Commercial Transactions (特定商取引法) will be provided in our designated commercial transaction disclosure page.
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2. USE OF OUR WEBSITE
You may use our website for lawful purposes and in accordance with these Terms.
You agree not to:
- Use the website for fraudulent or unlawful purposes.
- Attempt to gain unauthorized access to our systems.
- Interfere with the operation or security of the website.
- Copy or reproduce our content for commercial purposes without permission.
- Use our website or content to infringe the rights of others.
- Introduce malicious software or harmful code.
We reserve the right to restrict or terminate access to the website where reasonably necessary to protect our business, customers or systems.
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3. OUR PRODUCTS
Our jewelry is made from 925 sterling silver.
Because sterling silver is a natural precious-metal material, minor variations in finish, texture, patina and appearance may occur.
These characteristics are part of the nature of the material and should not automatically be considered defects.
We make reasonable efforts to ensure that product descriptions, photographs, measurements and colors are accurate.
However, slight differences may occur due to lighting, photography, manufacturing processes, screen settings or the natural characteristics of the materials.
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4. PRODUCT AVAILABILITY
All products are subject to availability.
We reserve the right to limit quantities, discontinue products or modify product specifications without prior notice.
If an item becomes unavailable after an order has been placed, we will contact the customer and provide an appropriate solution, including a refund where applicable.
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5. PRICES
All prices displayed on our website are subject to change.
Applicable taxes, duties, shipping charges and other costs will be presented in accordance with the destination and applicable law.
For international orders, customers may be responsible for customs duties, import taxes or other charges imposed by the destination country unless otherwise stated at checkout.
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6. ORDERS AND PAYMENT
An order is considered accepted when we have received the order and payment has been successfully authorized, subject to product availability and applicable law.
We reserve the right to refuse or cancel an order in circumstances including:
- Suspected fraud or unauthorized activity
- Incorrect pricing caused by an obvious technical or human error
- Product unavailability
- Inability to verify payment
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Other circumstances permitted by applicable law
If we cancel an order after payment has been received, the applicable amount will be refunded using the original payment method, subject to applicable law and payment-provider procedures.
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7. SHIPPING
We will make reasonable efforts to ship orders within the timeframe displayed on the website.
For customers in the United States, applicable federal rules require sellers to have a reasonable basis for stated shipping times and, where no shipping time is stated, generally require shipment within 30 days or appropriate notice and cancellation/refund options when a delay occurs.
For international orders, delivery times may be affected by customs procedures, local carriers, weather, holidays and other circumstances beyond our reasonable control.
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8. INTERNATIONAL ORDERS
Customers purchasing from outside Japan acknowledge that their order may be subject to import duties, customs charges, taxes or other fees imposed by the destination country.
Unless expressly stated otherwise at checkout, these charges are the responsibility of the customer.
Customers are responsible for ensuring that the products they order may legally be imported into their country.
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9. RETURNS AND REFUNDS
Returns and refunds are governed by our Returns & Exchanges Policy, which forms part of these Terms.
Our standard commercial return period is 30 days from delivery.
Nothing in our Returns & Exchanges Policy or these Terms excludes or limits mandatory consumer rights applicable in the customer’s jurisdiction.
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10. LIFETIME WARRANTY
Our Lifetime Warranty applies to qualifying manufacturing defects in our jewelry and is subject to the terms stated in our Lifetime Warranty Policy.
The Lifetime Warranty is an additional commercial warranty and does not replace or restrict any mandatory statutory rights available to consumers.
This distinction is particularly important for customers in jurisdictions where mandatory legal guarantees apply.
For example, EU consumer law provides a minimum two-year legal guarantee for faulty or non-conforming goods, regardless of whether a seller also offers an additional commercial warranty.
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11. INTELLECTUAL PROPERTY
Unless otherwise stated, all content appearing on this website is owned by or licensed to [BRAND NAME].
This includes:
- Photography
- Product imagery
- Text
- Graphics
- Logos
- Brand identity
- Product designs
- Videos
- Website design
- Other original materials
You may not reproduce, distribute, modify, publish or commercially exploit our content without prior written permission.
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12. USER CONTENT
If you voluntarily submit photographs, reviews, comments or other content to us, you represent that you have the necessary rights to submit that content.
By submitting content for publication, you grant [BRAND NAME] a non-exclusive right to use, reproduce and display that content for legitimate business and marketing purposes, subject to applicable law.
We reserve the right to remove content that is unlawful, abusive, misleading, defamatory or otherwise inappropriate.
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13. THIRD-PARTY SERVICES
Our website may rely on third-party services, including payment processors, shipping providers, analytics services and technology providers.
We are not responsible for interruptions or failures caused exclusively by third-party systems, except where responsibility cannot lawfully be excluded.
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14. PRIVACY
Your personal information is handled in accordance with our Privacy Policy.
By using our website, you acknowledge that certain information is necessary to process orders, payments, shipping, customer support and other legitimate business functions.
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15. LIMITATION OF LIABILITY
To the extent permitted by applicable law, we will not be responsible for indirect, incidental or consequential losses arising from the use of our website or products.
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable law.
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16. CHANGES TO THESE TERMS
We may update these Terms of Use from time to time.
When we make changes, the updated version will be posted on this page together with the revised effective date.
Your continued use of the website after the effective date of the updated Terms constitutes acceptance of the revised Terms, to the extent permitted by applicable law.
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17. GOVERNING LAW
These Terms are primarily governed by the laws of Japan, unless mandatory consumer protection laws in the customer’s country provide otherwise.
Where mandatory consumer rights apply to an international purchase, those rights remain unaffected.
Nothing in these Terms is intended to deprive a consumer of protections that cannot legally be waived.
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18. CUSTOMER SUPPORT
For questions regarding orders, sizing, returns, warranty or these Terms, please contact:
[BRAND NAME]
Email: [EMAIL]
WhatsApp: [WHATSAPP]
Customer Care Hours: [HOURS]